This policy template, which has also been reviewed by legal counsel, outlines recommended steps for providing reasonable accommodations to members of the public. Title II of the ADA covers all activities of State and local governments, regardless of the government entity’s size, and requires that the public entity provide individuals with disabilities an equal opportunity to benefit from all of their programs, services, and activities. Entities are required to make reasonable modifications to policies, practices, and procedures where necessary to avoid discrimination, unless they can demonstrate that doing so would fundamentally alter the nature of the service, program, or activity being provided.